FAQs

When will my order ship?

After placing your order, please allow up to 2 days for processing. Once your package leaves our fulfillment center, the transit time will vary depending on your location. You will receive tracking information as soon as your order is shipped.

I want to cancel my order.

If you wish to cancel your order, please contact us as soon as possible. Our shipping team strives to fulfill orders within 24, but if your order has already shipped, we regret that we are unable to cancel it.

What happens if only part of my order arrives?

Sometimes we ship in different shipments.

Wait 7-10 business days, as items sometimes since we ship separately, the other might come after. If tracking indicates all items were shipped together, contact customer service with your order number and details of missing items.